Lost, stolen or damaged device - Asurion may fulfill claims with new or refurbished devices. Click on your registered product that want to process a replacement. Resolution and warranty options. Device with a manufacturer's defect* - If you experience a post-warranty defect (electrical or mechanical malfunction), Verizon will replace your device with a Certified Like-New Replacement (a like unit or one of comparable quality). Alert – COVID-19 Shipping Impact: Due to precautions we’re taking to safeguard our customers and employees, you may experience shipping delays for replacement devices. If possible, call from a different device so we can work on your issue. All clear? The serial number you entered is invalid The system is busy now, plaease try again later; How to find the product S/n? To take full advantage of this warranty, you must first register your device on Samsung's website. You may also receive generic accessories. Then, check your device warranty coverage period: New Apple® devices, or devices that Apple replaces, typically come with 1-year warranties. 2. To make a claim against Manufacturer's Warranty, contact the Manufacturer with the product's serial number. Check your Warranty Status. Taking a few minutes to register your device will enable you to easily check a Samsung warranty online at any point in the future. We make it simple and easy for you to make a warranty claim. We used the warranty service and Samsung Tech (NISI) telling us is Defect Air Compressor and need to get replace. Then select 'Product Options' and click on 'Warranty Replacement'. Log into your ZAGG.com account. File a claim online in minutes and have a replacement as soon as the next day, or your screen repaired as soon as the same day. File & track your Samsung Premium Care phone insurance warranty claim administered by Assurant. 1. We have easy to follow troubleshooting steps that fix most device issues. If you're enrolled in Device Protection, you can file a claim … Inspect your Product immediately after handling by anyone other than you. Warranty Claim Exceptions: (Requires active Membership) If you purchased a Square Trade extended warranty, first contact Square Trade for claim 877-WARRANTY This warranty is intended to give you specific legal rights. Fast. If you do not see the registered product, in the list, please be sure to have registered your product. After an incident, you get a phone back as soon as next-day fast. Available with leading mobile carriers and providers Our Samsung Galaxy protection plans are available at most wireless carriers, including: Though, a dated sales receipt is usually adequate to file a warranty claim. Call us at 1-800-937-8997 to talk to an expert if you still need help. If damaged in transit, submit a claim to the transit company (which is insured against damaging your product) at the place of arrival, if possible, before clearing customs. 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